Flagship’s Customer Service Department is staffed with highly trained specialists that can help assist you with a number of support issues. Our staff is available to answer your questions relating to our products and services.

Following are some but not all of the common issues support personnel can assist with:

Provide technical support for all our products and services. Log technical reported problems. Our support log system enables us to follow up on    reported issues and check their status. Act as liaison between customers and U.S. Customs. Provide update and progress reports to customers on completion of requested work. Provide information on obtaining support contracts.

Our support staff is available Monday through Friday between the hours of 8:30 AM and 5:00 PM Eastern Standard Time. You can contact us at
1-800-800-FLAG, or email us at customerservice@flagship.com

AMS Support

Flagship holidays for year 2010