Flagship’s Customer Service Department is staffed
with highly trained specialists that can help assist
you with a number of support issues. Our staff is available
to answer your questions relating to our products and
services.
Following are some but not all of the common issues
support personnel can assist with:
Provide technical support for all our products
and services.
Log technical reported problems. Our support log
system enables us to follow up on reported issues
and check their status.
Act as liaison between customers and U.S. Customs.
Provide update and progress reports to customers
on completion of requested work.
Provide information on obtaining support contracts.
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Our support staff is available
Monday through Friday between the hours of 9:00 AM
and 5:00 PM Eastern Standard Time. You can contact
us at 1-800-800-FLAG, or email us at customerservice@flagship.com
AMS Support
Flagship
holidays for year 2008
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