This week I would like to address a common question from our customers:

SHIPS*AMS

Q: How can I amend the Bill of Lading number on a Manifest?

A: Once the manifest has been submitted to Customs, you cannot amend the Bill of Lading number. In fact, you cannot amend any information on the “Vessel Voyage Select Page” or the “Vessel Voyage Details Page”. In this instance, you would need to delete the manifest from customs. After receiving a response from customs (you can check this simply by performing a B/L lookup. You will see “(deleted)” next to the Bill of Lading number), you then will transfer the manifest data under the “Create Manifest Data” option. At this point, you would simply choose how you would like to transfer the information, input all of the data required, and re-submit the manifest.

I will continue to send updates on the more common questions we receive, but if you would like a particular question addressed, please feel free to send an email to customerservice@flagship.com .

Also, don’t forget about to ask about our new services:

WEB SERVICES - The service will include maintenance of customers existing web sites, design changes and updates, new development and Virtual Hosting.

24/7 SERVICE – The company now offers an extended service to cover 24 hours a day, 7 days a week for a small monthly fee or on time and material bases. This service will only be available through a separate agreement. For more details, please contact customer service at customerservice@flagship.com or by phone: +1 800 800 FLAG

We wish you all a nice weekend.

Best regards,
Flagship Technologies - Bloksberg Inc
Tim Francart
Customer Service Specialist
Phone: +1 724 727 9925
E-mail: tfrancart@flagship.com