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News

07
Dec

CBP ACE PRODUCTION Scheduled Maintenance, Sat. Dec 8, 2018 @ 2200 to 0400 ET Sun. Dec 9

Please be advised that there will be ACE PRODUCTION Scheduled Maintenance Saturday evening, December 8, 2018 from 2200 ET to 0400 ET Sunday, December 9, 2018 for the following ACE Deployment: ACE Quota Query (EDI message) • Fixed Q2 record's "Quota Limit" field at positions 31-41 to output leading zeroes instead of trailing spaces. This fix also goes to the ...

28
Nov

CBP Scheduled Maintenance Saturday 12/01/18 (CANCELLED)

CANCELLED Please be advised that CBP will be down this Saturday evening from 12/1/18 @ 22:00 ET until 12/2/18 @ 02:00 ET.  For specific details, see their notification below.  If you do any submissions during this time, we will keep them queued on our servers until CBP is back up and running.

21
Nov

Flagship Office Closed for Thanksgiving

For your information our office will be closed Thursday, November 22nd and Friday November 23rd in observation of Thanksgiving. If you see any needs for our assistance in preparing for this weekend, please let us know by Wednesday for Support. If you have any issues during the holidays you can send an email to moc.p1544843336ihsga1544843336lf@ec1544843336ivres1544843336remot1544843336suc1544843336 or if you are a subscriber to our ...

30
Aug

Flagship News – Office Closed Monday, September 3, 2018.

Flagship's offices will be closed on Monday, September 3, 2018 in observance of the Labor Day holiday.  All systems will remain available.  If you need assistance during this time with non-emergency issues please send email or leave a voice mail with the details of the issue.  For emergency issues, 24/7 support subscribers may call the regular 24/7 support ...

27
Aug

Flagship’s Offices Closed on Wednesday, August 29, 2018 .

Flagship's offices will be closed on Wednesday, August 29, 2018 due to Internal Training.   We will be back in the office on Thursday, August 30, 2018. All systems will remain available during this time.  If you need assistance during this time with non-emergency issues please send email or leave a voice mail ...

11
Jul

Flagship – Take A Look…We Made Some Enhancements

Flagship –  Take A Look - We Made Some Enhancements  To The System  Recently, we have made some enhancements to our F-ace Ocean Imports/Exports Ocean/Rail systems. Here are a few of the upgrades and improvements we have made for our customers. New “alerts” and “save customer” functionality for F-ace Ocean Imports. Enhancements to ...